RETURN POLICY
Last updated July 03, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at demistylehaircollection@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
DemiStyle Luxury Hair
Attn: Returns
RMA #
957 Main Street, Suite A218
Stone Mountain, GA 30083 United States
REFUNDS
No Refunds.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least ten (10) days from receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
- Exchanges are ONLY for DemiStyle Luxury Hair and Beauty products that have not been worn, unwrapped, or tampered with in any way.
- Custom Wig orders are a final Sale. No refunds Nor exchanges.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- A 25% restocking fee will be charged for all returns.
- Sale items are FINAL SALE and cannot be returned.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
678 743 1203
demistyehaircollection@gmail.com